“Ever Tried. Ever Failed. No Matter, Try Again. Fail Again. Fail BETTER.” ~ Samuel Beckett
Truer words have never been said. When it comes to launching any business, there is always an element of trial and error. As a Virtual Assistant or Freelance, this is so true as well. When you search “how to become a VA” you see all these shining images of successful entrepreneurs saying all you need is an internet connection and some drive – you too will make a ton of money and live the life of your dreams.
Now, I’m not saying you cannot do this – I have proudly made my living working like this for the last thirteen years, but it definitely had some growth periods, moments of doubt, and learning opportunities alongside all the successes.
So with saying this, now is a good time to talk about how these Failures as a VA can shape you, and how it can launch you to success!
Failure – it’s all in how you frame it!
You cannot take Failures lying down. You must take them and find a lesson. Noticing you are over-scheduling yourself so you cannot reach your deliverable date? Take this as your chance to block your time. Spent hours working on the website design, and presented it to your client who absolutely hated it? Take that and figure out where the communication broke down.
Everything can be a teachable moment – you just need to break down the parts that went wrong and see where you could improve for next time – even if it’s only with your next client, not the one you “failed” on.
Don’t let your Ego get in the way!
Plainly speaking, don’t let your ego dictate how you approach your teachable lesson. Don’t take these situations personally. If there is a legit error or mistake, discuss it with your client/colleague and then move on. Learn from it. Is there a better process to follow? Is there a better way to manage expectations? Could you have asked for help sooner?
These are all ways to prevent your ego from making a situation worst.
Review – Review – Review
So you have acknowledged the error, discussed it with your client/colleague – now take a moment and further review your process. Was there a step missed in the formatting. Did you miscommunicate or possibly misunderstand what was asked? How can you prevent this from happening again?
If you find that the solution was in your onboarding/task review – maybe record the meeting for later review if confusion arises? Or if the client has a dispute with you, saying that you misunderstood when the client wasn’t clear?
The best thing you can do is take the time to review what happened, how it happened – this way you can ensure that you improve moving forward and never make these errors again (unless it was beyond my control – but that is something for another day).
Move On… don’t Dwell.
This one is just plain simple. Move on. Once you have done your due diligence and figured out the solution – move on. Don’t dwell. This will in the long term be better not only for your mindset but your business.
Just keep moving forward – there is no reason not to use this as your chance to scale your business. Who knows, maybe this “failure” as a way to show you that you were working in the wrong niche and this helps present a better direction for your business!
These ideas may seem simple, repetitive, or even common sense, but while in the moment, sometimes outlining these for later review just to re-affirm the best actions, that you have done what you are supposed to do – just as reassurance – are often found helpful.
I would love to hear about situations where these teachable moments have launched something so amazing in your business – or have even helped you grow personally as to scale your business for the future?
A lot of the time, the person and the business are the same, so how have you handled these moments? What have you learned? I can’t wait to see in the comments below!